Room Attendant

Company: 

Residence Inn By Marriott

Location: 

Salem, OR

 

Job Title: Room Attendant

Employer: Residence Inn By Marriott

Contact Information: Management at 503-585-6500 or ri.sleri.gm@marriott.com

Address: 640 Hawthorne Ave SE, Salem, OR 97301

Fax: 503-585-6560

Web Site: http://www.marriott.com/hotels/travel/sleri-residence-inn-salem/

Job Location: Salem, OR

Salary/Wages: $10.25

Job Type: Full-time

Application Materials Needed:

  • Job Application
  • Resume

Job Description:

  • As a Room Attendant, you will fill a vital role in ensuring guest satisfaction through cleanliness and guest room hotel services for each guest. 
  • You will be focused on optimizing each guest’s experience by providing a spotlessly clean hotel guest room, facilities and outlets and providing incredibly friendly guest service to every guest.
  • Please apply in person at the Residence Inn Property located at: 640 Hawthorne Ave SE, Salem Oregon 97301

Responsibilities:

  • Cleans and services assigned guest rooms in a timely and organized manner according to procedures and standards.
  • Notifies guest services (front desk) when service is complete so rooms may be sold.
  • Reports any room unable to be serviced within appropriate time standards to supervisor.
  • Reports needed repairs of unsafe conditions to supervisor.
  • Responds to requests from guests, supervisors or management in a timely and efficient manner.
  • Maintains linen cart and supplies neat and organized to department standards.
  • Maintains security of equipment, keys and supplies issued each day.
  • Reports lost and found articles to supervisor.
  • Follows procedures for team cleaning and self-inspecting program.
  • Responds quickly to guest requests in a friendly manner.
  • Reports appropriate complaints or requests to appropriate department.
  • Follows up to ensure guest satisfaction.
  • Provides a professional image at all times through appearance and dress.
  • Follows company policies and procedures.
  • Note: Other duties as assigned by supervisor or management

Skills and Qualities:

  • Organizational skills
  • Ability to prioritize tasks
  • Attention to detail
  • Considerate of guests and staff
  • Flexible worker
  • Appreciation of clean facilities
  • Logic and reason
  • Friendly and accommodating towards guests

Working Conditions:

  • Will be required to work weekends and holidays.
  • Will be required to work in fast paced environment.
  • Will be required to work with common household chemicals.
  • May be asked to work overtime.

Physical/Cognitive Activities:

  • This description of physical and mental activities is not intended to describe essential job functions.
  • Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations.
  • While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
  • The employee is occasionally required to smell..
  • Since cleaning is the major responsibility of this position, Room Attendants spend a significant portion of their workday involved in the following: unlocking, opening, pushing, pulling, lifting, bending and stretching.
  • The vast majority of the time is spent moving about the property in order to clean guestrooms, and this is usually accomplished by walking.
  • Communication skills are necessary some of the time in order to interact with hotel guests or staff.
  • In addition to operating a vacuum cleaner, Room Attendants typically lift and pull items weighing as much as 25 pounds and pull/ push up to 200 pounds.
  • Room Attendants will have the opportunity to used problem-solving abilities in a limited capacity.

Qualifications:

  • Education/Experience: Basic reading, writing and math skills, is preferred.
  • No experience necessary.